Terms of Service
Effective date: October 2025
Introduction
Welcome to the Meala website, available at www.mealafood.com (the "Website"). The Website is owned and operated by Meala Foodtech Ltd. ("Company" or "we", "us", "our").
We are committed to complying with applicable data protection laws. This Privacy Policy (“Policy”) explains how we collect and use your information when you browse and use the Website.
The Website is not intended for users under the age of 18. We do not knowingly collect information from children under the age of 18 or knowingly allow minors under the age of 18 to use the Website.
This Policy may be amended from time to time. We will post any changes to this Policy on our Website a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you of the changes if we have your email address.
Contact Us
If you have any questions, comments or concerns regarding this Policy or our processing of your personal information, please contact us through our online contact form or email us at info@mealafood.com.
What We Collect and Why
| Scenario | Purposes | Categories of information processed |
|---|---|---|
| Contacting us through our online contact form | Responding to your inquiries; maintaining our customer relations with you; our business development | Your name, email address, the name of your organization and your role, your country of residence, and the subject and content of your inquiry. |
| Subscribing to receive updates from us | Providing you with periodical updates about our Company and products and our field of activity; our business development | Your email address.You may unsubscribe at any time through the method(s) described in the emails you receive from us. |
| Use of analytics on the Website | Operating the Website; our business development | Information concerning your use of the Website, e.g., IP address from which you accessed the Website, time and date of access, type of device and browser used, language used, links clicked via a mouse or a touch screen, and actions taken while using the Website. |
You do not have a legal obligation to provide the above information; however, if you choose not to share this information with us, we may not be able to respond to your questions and inquiries or provide you with updates as you requested.
Methods and Sources for Collecting Your Personal Information
We collect personal information from several sources:
- Directly from you, when you contact us or subscribe to receive updates from us.
- Through the device you use to access our Website.
Sharing Your Personal Information
We will not share your information with third parties, except in the events listed below or when you provide us with your explicit and informed consent.
| Scenario | Purposes | Examples of third parties involved |
|---|---|---|
| We will share your information with our service providers who assist us with the internal operations of the Website. These companies are authorized to use your personal information in this context only as necessary to provide their services to us and not for their own promotional purposes. | Operating the Website and managing our business | |
| If you abuse your rights to use the Website or violate any applicable law while engaging with us | Responding to, handling, and mitigating suspected violations of law in connection with our business | Competent authorities, legal counsels, and advisors |
| If a judicial, governmental, or regulatory authority requires us to disclose your information | Complying with a binding request from a competent authority | Competent authorities |
| If the operation of the Website or our business is organized within a different framework or through another legal structure or entity | Enabling a structural change in the operation of the Website and our business. | The target entity of the merger or acquisition, legal counsels, and advisors. |
Data Retention and Security
We retain your information for as long as needed to operate the Website or to maintain our customer relations with you, and thereafter as needed for record-keeping purposes.
We will retain your information for as long as needed to operate the Website or maintain our customer relations with you. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims, and enforce our agreements.
We implement measures to secure your information
We implement measures to reduce the risks of damage, loss of information, and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, there is no guarantee that it will be immune from information security risks.
Your Rights
Meala Foodtech Ltd. is the controller of the database(s) containing the personal information processed when you use our Website, as described herein. Our address is [complete physical address].
As a user of our Website, you have the following rights in relation to your personal information:
- Right to review your information. You have the right to review, either by yourself or through an authorized representative or a guardian, any information we have stored about you in our databases.
- Right to request to rectify your information. If, upon reviewing your information, you find it to be incorrect, incomplete, or outdated, you have the right to ask us to rectify or delete it. We will inform you within 30 days whether we can comply with your request.
- Right to have your personal information deleted under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
Additional Information for Individuals in the United States
Meala Foodtech Ltd. is providing the following additional information to its clients residing in the United States, pursuant to applicable state privacy laws.
We do not sell your information to any third party, or share it for cross-context behavioral advertising. Furthermore, we do not collect, use or share sensitive information.
We keep the personal information specified below as long as necessary to operate the Website. Following that period, we shall ensure that the information is not accessed, other than in extraordinary events such as legal disputes.
Categories of personal information we collect and process and their sources
Below are the categories of personal information we have collected and processed over the past 12 months, and the source of that information.
| Categories of personal information | Details of the personal information collected | Sources of information |
|---|---|---|
| Identifiers | Name, email address, IP address | Directly from you. Through the device you use to access our Website. |
| Geolocation data | Your country of residence (not precise geolocation) | |
| Professional or employment-related information | The organization you work for and your role | |
| Other information that identifies, relates to, describes, or is capable of being associated with, a particular individual | The content of your inquiry | |
| Internet or other electronic network activity information | Your activity on the Website |
| Categories of personal information (per the table above) | Business purposes |
|---|---|
| Identifiers Geolocation data Professional or employment-related information Information that identifies, relates to, describes, or is capable of being associated with, a particular individual Internet or other electronic network activity information | Performing services through the Website. Detecting and preventing security incidents. Undertaking activities to verify or maintain the quality or safety of the Website and to improve, upgrade, or enhance the Website. |
Disclosures to third parties
Below are the categories of personal information we shared with third parties over the past 12 months, and the categories of third-party entities we share them with.
| Categories of personal information (per the table above) | Categories of entities we give the information to, and why |
|---|---|
| Identifiers Geolocation data Professional or employment-related information Information that identifies, relates to, describes, or is capable of being associated with, a particular individual Internet or other electronic network activity information | Our service providers who assist us with the internal operations of the Website, as necessary to provide their services to us and not for their own promotional purposes. Competent authorities, legal counsels and advisors, if you abused your rights to use the Website or violated any applicable law while doing business with us. Judicial, governmental or regulatory authorities, if they require us to disclose your information. Target entity of a merger or acquisition, and legal counsels and advisors, if the operation of the Website or our business is organized within a different framework, or through another legal structure or entity. |
Your rights
The Right to Know. You have the right to know whether we are processing your personal information. If we are, you have the right to know the following information, which we will provide you after we receive your request and verify your identity:
- The categories of personal information we collected about you.
- The categories of sources from which the personal information was collected.
- The purposes for which we collect personal information.
- The categories of third parties with whom we share personal information.
- The specific pieces of personal information we collected about you.
The Right to Obtain a Copy of Your Personal Information. If your data is available in a digital format, you have the right to obtain a copy of the personal information we hold about you in a portable and readable format (to the extent this is technically feasible).
The Right to Delete Your Personal Information. In some cases, state privacy laws provide for the right to request the deletion of your personal information.
The Right to Correct Inaccurate Personal Information. Once we receive a request from you to correct your data and verify your identity, we will examine the veracity of the corrected information you provided, consider your request to correct, and inform you of our decision.
To establish the veracity of the personal information as per your request, we will consider all circumstances pertaining to the personal information for which correction is requested. We may also require you to provide documentation in support of your request to correct the personal information.
The Right to Opt-Out of Processing for Solely Automated Profiling. You have the right to opt-out of solely automated processing of your personal information to evaluate, analyze, or predict your personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements, where that processing is done in furtherance of a decision that produces a legal or similarly significant effect on you.
The Right to Non-Discrimination as a Result of Exercising Your Rights. You have the right not to be discriminated against by us for exercising the rights granted to you under applicable law. If you exercise your rights, we cannot:
- deny you services.
- charge different prices or fees for services, including through discounts, benefits, or fines.
- provide you with a different level or quality of services.
- propose that you receive different prices or tariffs for services.
Please note that we may charge a different fee or provide a different level or quality of services if the difference is reasonably related to the value we gain from your personal information.
Filing Requests
Should you wish to exercise your rights under applicable laws as specified above, please contact us by email at info@mealafood.com.
To verify your identity, we will ask you to provide additional information through a verification process in which you will be asked to provide us with two items of information known to you and to us.
Note: you may appoint an authorized agent to file requests to exercise your rights on your behalf. To this end, you must provide your authorized agent with written approval to do so. The authorized agent will have to present us with proof attesting that you authorized them to act on your behalf. Furthermore, we will require verification of your identity, as explained above.
Our Response to Your Requests
We will respond to your requests within 45 days (or within 90 days, where the law permits and we determine it necessary considering the complexity and number of the requests you have filed). If we take longer than 45 days, we will inform you of the extension within the initial forty-five-day response period, together with the reason for the extension.
We may deny your request in the following cases:
- If we believe in good faith, based on reasons which are documented in writing, that your request is fraudulent or an abuse of your rights under applicable law.
- If we conclude that the request is irrelevant, based on all the circumstances at issue (e.g., if you requested to correct your personal information, and we find that it is likely to be accurate).
- If it is contrary to federal or state law.
- Due to a discrepancy in the required documentation.
- If the fulfillment of your request turns out to be impossible or involves disproportionate effort.
We will provide you with a detailed explanation including sufficient facts to enable you to meaningfully understand why we cannot fulfill your request. You may appeal our decision to deny your request by submitting a written appeal to us at info@mealafood.com.